Frequently Asked Questions

September 10, 2023

The build

What are the dimensions?

The home is 26 feet long, 8.5 wide and 13.5 feet tall. The interior is approximately 200 square feet. Don’t let this number fool you though, the first exclamation of most visitors is how surprisingly spacious it feels. The expansive windows, bright interior and clever use of space (e.g., the Murphy bed) contribute a lot to this.

Note that the tongue of the trailer adds five feet to the length and the architectural feature at the rear of the home adds an additional two feet.

What is the sleeping situation?

Our homes come with a queen-sized Murphy bed (mattress not included). There is also room for placing a sofa bed, twin bed or bunk bed in the home’s “flex zone”, which is located opposite the kitchen counter.

What customizations are available?

We really try to limit our customizations—building everything very standard and streamlined is the only way we are able to deliver such a high-quality product at our price point. However, there are a few customizations that we do offer.

Standard options listed on our order page  

  • Washer/dryer hookups
  • Oven
  • Dishwasher
  • Heated floors
  • Solar
  • Composting toilet
  • Electric lift mechanism for Murphy bed
  • Shower instead of bath
  • Removal of Murphy bed, closet, benches, upper cabinets and/or kitchen.  
  • Other customizations may be considered for bulk orders (e.g. different color schemes)

Quality and standards

Is that seriously the price?! How are you so inexpensive?  

We are laser focused on building one product and building it exceptionally well. By building one home hundreds of times per year we are able to streamline our production process and supply chains to give our customers the biggest bang for their buck.  

Practically, this means we invest heavily upfront in design, tooling and sourcing . For example:  We build a complete 3d model of the home before beginning construction to optimize material usage; we don’t run to Home Depot to buy our flooring and cabinets—we buy them by the shipping container, directly from the factories that supply Home Depot—at a huge discount; we make extensive use of templates for framing and finishing, saving timing and minimizing mistakes.  Finally, we build these homes in assembly line fashion and do everything we can to keep ourselves away from typical construction industry inefficiencies.  

Are your homes built to specific standards and are they certified?

Our homes are certified by NOAH to exceed ANSI 119.5 standards (i.e., the standards for park model RVs). In our commitment to building the highest quality tiny homes, we go even further than the ANSI standards and build our homes, wherever possible, in accordance with the International Residential Code (IRC), National Electric Code (NEC) and Uniform Plumbing Code (UPC).

Can this home handle the winters of the Northern Rockies, Minnesota, Lake Erie...? How about scorching Arizona summers or Florida hurricanes?

You bet! We engineer and build our homes to withstand the harshest weather conditions that North America has to offer.

To start with, our homes are very tightly air sealed and well-insulated. We’ve put special care into insulating our floors as cold floors are a common issue with tiny homes on wheels—we use R-30 rockwool insulation and our unique subfloor design ensures that there is zero thermal bridging with the trailer. Our extra thick subfloor also allows us to enclose all plumbing within the home where it is protected from the elements.

Our homes come with a generously sized mini-split that will provide more than enough heating and cooling power for any climate. We also include a heat recovery ventilator (HRV) in all our homes—a device that should really be standard in any tiny home because of its energy efficiency, health and comfort benefits. Here is how it works: On cold days, when your heater is on and your windows are closed, the HRV removes stale air from the home and exchanges it for fresh outside air. As it does this, it uses the heat in the air leaving your home to warm the fresh air that it blows into your home. On hot days, when you are running your air conditioning system, the HRV does the exact opposite—using the cold air exiting your home to precool fresh air entering your home.

Our siding is composed of extremely weather-resistant fiber cement panels from James Hardie and wood-plastic composite boards (made from recycled materials). We use a high-quality metal roof from Sheffield Metals that carries a 40-year warranty.  

The home is engineered to withstand 140 mph hurricane winds. The roof is designed for a snow load of 75 pounds per square foot.

Is there a warranty?

Yes, we offer a one-year warranty on material and craftsmanship/workmanship defects; system and mechanical defects; and structural integrity failures. You will receive a copy of this warranty with your sales contract.

Can I schedule an in-person viewing of the home?

Absolutely! We have a home available for viewing in San Diego by appointment. We also offer in-person or virtual factory tours. Please give us a call or schedule a consultation for more info.

Installation and site requirements

Where can I legally place the home?

Since our homes are certified and registered as RVs, you can legally park them wherever RVs or travel trailers are permitted. In addition, many municipalities have recently passed laws that grant special permissions for tiny homes, allowing them in locations where standard RVs are not allowed. It would be worthwhile to verify whether your local area has any special regulations or ordinances related to "Tiny Homes on Wheels" or "Movable Tiny Homes."

If in doubt, feel free to get in contact with us and we’ll try to help guide you in the right direction. We also recommend reaching out to your city's zoning and planning department for more precise information.

What site preparations are needed?

You can think of site preparations the same as if you were parking and hooking up an RV or travel trailer—and this can be a useful way to explain it to contractors.

First, you’ll need to have a relatively flat, level and well-drained piece of land where you can park the home. There is no need to pour a concrete pad. A good option for ground preparation is to install a bed of gravel on top of a plastic weed barrier.

For electricity, you will need a 50-amp outlet near the home (identical to an electric vehicle charging port). A 30-amp outlet will be sufficient if you do not need an oven or dryer.  

Fresh water supply is very easy, you simply connect the home to a standard RV water-supply hose.  

Black and grey water exits the home through a standard 3” RV outlet, which would need to be connected to your sewage or septic system. If you prefer to recycle your grey water, we also offer an option to install separate grey and black water outlets. If you don’t want to deal with black water altogether, we can install a composting toilet.  

Could I place the home on a foundation

Technically you could, but it would be complex, and we don’t recommend it. We will be coming out with a modular home that goes on a foundation soon.

Purchase process

Ok, I want one. What’s the process?

First, you’ll schedule a phone consultation with us here. We will answer any questions you may have and confirm what options (e.g., oven, dishwasher, etc.) you will include. We will then send you a contract specifying when you can expect your home, what you can expect it to include, and your warranty. We will also request a $30,000 deposit so that we can begin working on your build. We will never take your money unless we are confident that we will be able to complete your home in less than four months.

You will receive regular updates during the build process. When the home is completed, we will help you arrange delivery and request final payment.

What is your lead time?

We generally maintain an approximately 3 month lead time.

What are the taxes and other fees I can expect?

If you are in California, you will be charged a 7.75% sales tax and a $575 DMV fee. If you are outside of California we will not charge you any taxes or fees and you will be responsible for paying any relevant taxes or fees in your home state.

Do you offer financing?

Check out our financing options here.

Delivery

Where do you deliver and what are the delivery fees?

Our homes are available for delivery throughout all of North America, and even Hawaii. Deliveries are carried out by fully licensed, bonded, and insured third-party carriers to ensure your home reaches you safely. The delivery charges are typically calculated at a rate of $1.25 to $3 per mile, commencing from San Diego (longer distances typically have a lower per mile cost). The cost of delivery to Hawaii is approximately $14,000.

Could I pick up the home myself instead of having it delivered?

You could if you wanted to, but you would need a truck that is rated to bumper pull 14,000 lbs. We recommend letting professionals handle the delivery given their expertise and reasonable rates.

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